Emails are sent through a secure, external mail server, which ensures a high delivery rate and gives insight into email actions such as sent, received, opened and clicked.
Alongside the emails, it also shows whether the SMS messages were successfully delivered to the driver.
Using smart software, we can offer a complete end-to-end solution. We can set the sender of the emails and SMS messages to your company name. You always know the delivery status, the moment of opening and whether a link in the email was actually clicked. Both SMS and email messages can be switched on or off separately and the text adjusted as you wish for the fine's payment request or for the reminders.
Besides the content of the email and SMS itself, you can deliver the SMS or email in different languages based on the driver's country.
Log all communication. An SMS and email log is kept for all communication, so within the fine you have immediate insight into all outgoing communication and the related actions. This log information is also merged into the PDF report that can easily be generated per fine. Read more about fine insights here.
Within the fine you can see at once which emails and SMS messages have been sent.
Adjust the various emails as you wish, in the driver's different languages.
A personal SMS with the right, fitting tone of voice increases conversion.
“What a blessing to use a Fine Management Tool like Fleetfines. It not only saves us tonnes of time, it also reduces the errors that occur during the manual process and significantly increases the number of fines paid by our drivers.”Sergio – Fleet Manager, HelloFresh
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